How and When to Send Email

There’s a time and a place to send an email to your group, especially when you have a new group or you just want to raise the awareness of your communication. Even though it’s getting harder and harder to capture people’s attention with email, people still check their email on a regular basis. Here’s how to send email to your members on GroupSpot.

1. From your group’s home screen, select the menu at the top right of your screen and select Communications at the bottom of your menu options.

2. Next, choose Email from the different communications options.

3. When you send an email, prepare your message, choose your Subgroups and Sister Groups if applicable, and then press SEND.

4. If you want to get ahead of your communications and schedule your email for the future, select the clock icon in the Send: Now row to set your delivery date and time.

5. Once you’ve hit the green SEND button, you will return to your main communications screen. To confirm, your email has been sent or scheduled, select Log. Once opened, you will find a running list of any upcoming scheduled communications or previously sent messages. This log includes push notifications, in-app alerts, and emails. It’s essentially your sent box. This helps admins audit their communications.

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